Terms and Conditions

Last Modified: October 18, 2020.

1. General

These terms of use are entered into by and between You and INFRAOVENS® (“Company,” “we,” or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms of Use”), govern your access to and use of www.infraovens.com, including any content, functionality and services offered on or through websites including but not limited to www.infraovensculinary.com, or any other international websites (the “Website”), whether as a guest or a registered user.

This Website is intended only for consumers wishing to order Infraovens® products (Products) online for delivery worldwide. Infraovens® reserves the right to discontinue sales to any given country, region, state or province. The terms and conditions under which the Products are offered for sale on this Web Site are set out below. Infraovens® reserves the right to change these terms and conditions at any time without prior notice. Such changes however will have no effect on orders that were submitted before posting of such revised terms and conditions on this Website.

By using the Website, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at https://infraovens.com/privacypolicy/, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.
This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

2. Website Amendments

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

You are responsible for both:

  • Making all arrangements necessary for you to have access to the Website.
  • Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

3. Data Protection

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. You agree that all information you provide to register with this Website or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

You may not use the Services, provide any personal information to us, or submit any kind of personal information to us if you are below the age of eighteen (18) (including, but not limited to, name, address, telephone number, e-mail address, etc.) (“Minimum Age”). If you are below the age of eighteen (18), you may not form a legally binding contract with us and may not legally use the Services provided by us.

By placing your order, you agree and understand that Infraovens may store, process and use the data collected from your order form for processing your order. This data will be treated in conformance with the Infraovens Privacy Policy which is available on https://infraovens.com/privacypolicy. If you wish to have access to information we hold concerning you, or if you want to make any changes, or if you do not want to receive information from Infraovens® please follow the update procedure set forth in the Infraovens Privacy Policy.

4. Delivery Terms

Infraovens, through any third-party logistics company and delivery company, will deliver the Products to the delivery address you specified in the order form and in accordance with the delivery option you chose. In the event you order various Products to be delivered to different addresses, you will need to submit a separate order form for each delivery address. Any delivery or shipment dates given by Infraovens are best estimates only and Infraovens shall not be liable for any loss, damage, costs or expenses for failure to deliver in accordance with the delivery or shipment dates given. In the event any of the Products ordered is out of stock, Infraovens reserves the right to delay or cancel the order.

Upon delivery, the tile to and risk of loss of your Products will pass to you.

5. Payment Terms

All Products must be paid for by the payment methods displayed on the website. All payments must be made in the currency indicated on the final invoice during checkout.

In order to pay by credit card, you must supply your credit card details when you place your Order. Your credit card will be charged when we issue your invoice or at the time of shipment of your Products. Infraovens will not supply the Products to you nor perform the services until your credit card issuer has authorized the use of your card for payment of the Products and/or services ordered. If Infraovens does not receive such authorization, you shall be informed accordingly. Infraovens reserves the right to verify the identity of the credit card holder by requesting appropriate documentation.

6. Intellectual Property Rights

The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website.

You must not:

  • Modify copies of any materials from this site.
  • Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this site.
  • You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

If you wish to make any use of material on the Website other than that set out in this section, please address your request to: contact@infraovens.com.

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

7. Trademarks

The Company name, the terms INFRAOVENS, INFRAOVENS CULINARY, the Company logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company.

All other names, logos, product and service names, designs and slogans on this Website, including compatible brands and models, are the trademarks of their respective owners, and Infraovens is not endorsed by or affiliated with them unless specified.

8. Exchanges, Returns and Refunds

You may return any unused Products to Infraovens and obtain a refund of the price of the returned Product (except gift wrapping costs and any such other charges), provided you contact Infraovens within fourteen (14) calendar days of the date of delivery of the Product.

If a product is sold as part of a product combination (bundle) in which other products are offered for free or at a discount compared to their normal price, the bundled product (and including all the free or discounted parts) must at Infraovens request be returned with the product purchased. Infraovens reserves the right to deny refunds, returns or exchanges or offer partial refunds if any free or discounted bundle product is not returned.

Please note that you may not return a Product and claim a refund if the Product concerned is:

  • Used (i.e. shows visible signs of use upon reception of said product after the requested return by the customer).
  • Damaged by the Customer (i.e. was not claimed to have been damaged within 14 days of receipt by the customer)
  • Incorrect (i.e. is not a product currently or previously in the Infraovens catalog or manufactured and sold by Infraovens)
  • Missing Parts or Accessories, even those included for free or discounted with the Product.

If you received a broken or damaged product, you must contact Infraovens within fourteen (14) days after delivery in order to get a refund or exchange.

9. Warranty

Infraovens-Branded Product Warranty
Infraovens warrants the Products as set forth on the warranty card supplied with the Product and/or as may be stated on the Web Site. Specific warranties may apply to certain Products as specified on the Website. Should the Product supplied by Infraovens not comply with the applicable warranty Infraovens shall, at its option and expense, unless provided otherwise in the applicable warranty, repair or replace the Product or refund the purchase price upon return of the Product. Except as expressly set out in these terms and conditions, to the fullest extent permitted by law Infraovens hereby disclaims any and all warranties, whether express or implied.

Non-Infraovens-branded/Third-party Products
For non Infraovens-branded Products (including non Infraovens branded products contained in product bundles or promotions), all warranty claims, where relevant, are to be made in accordance with the terms and conditions of any standard manufacturers warranty which may be included with the Products purchased. In relation to any existing manufacturers warranty, any warranty claims should first be made either directly to the manufacturer or to Infraovens.

10. Geographic Restrictions

The owner of the Website is based in the State of New Jersey in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

11. Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

12. Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

13. Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Florida without giving effect to any choice or conflict of law provision or rule (whether of the State of Florida or any other jurisdiction).

Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Florida, in each case located in the City of Orlando and County of Orange, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

14. Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

15. Product and Website Accuracy

Infraovens attempts to be as accurate as possible. However, Infraovens does not warrant that product descriptions and website content is accurate, free of errors, complete or current. If any product ordered from Infraovens isn’t described as shown on Infraovens.com, it can be returned – unused – as described in our returns policy.